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Terms & Conditions
The Mix Australia Pty Ltd (TMA) is offering its Australian customers the opportunity to trade in their existing Thermomix appliance to purchase a new Thermomix TM5 at a special price (Offer).
To be considered under the Offer, please register your interest at thermomix.com.au/TM5LoyaltyOffer.
The Offer is for a strictly limited time only. No applications made outside the time period of the Offer will be considered.
The full terms and conditions of this Offer are outlined below.
Terms and Conditions
The Offer is available to Australian customers who currently own a Thermomix appliance (Customer). The Offer applies, even if the Customer’s Thermomix was a gift or purchased second hand.
The Customer must be 18 years of age or over to partake in the Offer.
The Offer is also available to Australian consultants who currently own a Thermomix appliance (Consultant). The Consultant offer is limited to a maximum of one (1) purchase per Consultant ID number. Consultant commission will not be paid on sales to a Thermomix Consultant in addition to offering the customer loyalty price. Consultants wishing to take up the offer must select the option: “No. I don’t have a Consultant and I would like you to send my new TM5 directly to me” during the registration process.
The Offer will run from 19 September until 16 October, 2018.
The Offer is for a strictly limited time and on a strictly limited basis. The Offer will operate on a first come, first served basis, and TMA can, at any time, and without notice, close the Offer. No application received outside the Offer period will be considered.
A Customer must elect to trade in their existing Thermomix appliance, by returning it to TMA in the manner outlined below.
Where a Customer elects to trade in their Thermomix appliance the Customer becomes entitled to purchase a new Thermomix TM5 from TMA for the price confirmed below:
- Trade in of TM5 or TM31 – $1,489 (regular price $2,089, less $600 trade in).
- Trade in of TM21 – $1,689 (regular price $2,089, less $400 trade in).
- Trade in of TM3300 or other Thermomix model – $1,889 (regular price $2,089, less $200 trade in).
The Customer must return (only upon receiving confirmation from TMA that they qualify for the Offer) their Thermomix TM3300, Thermomix TM21, Thermomix TM31, Thermomix TM5 or other Thermomix model to TMA.
If the existing Thermomix cannot be returned to TMA, the Customer will be unable to redeem the Offer.
The Customer must return their Thermomix appliance in the manner instructed by TMA and within 21 days of dispatch of the Customers new Thermomix TM5.
Where the Customer returns their Thermomix appliance in the manner instructed by TMA, TMA will pay all reasonable transport costs to have the Thermomix returned to TMA.
The manner in which the new Thermomix TM5 will be delivered to the Customer is at TMA’s sole discretion.
- The Customer decides to terminate their agreement to purchase a new Thermomix TM5 (under the offer) within the 10 business day cooling off period; and
- The Customer has already returned their Thermomix appliance to TMA,
TMA cannot guarantee that the Customer’s exact Thermomix TM3300, Thermomix TM21, Thermomix TM31, Thermomix TM5 or other Thermomix model will be returned. However, TMA will endeavour to return the Customer’s original (or similar) Thermomix TM3300, Thermomix TM21, Thermomix TM31,Thermomix TM5 or other Thermomix model.
A Customer can register their interest to receive the Offer at thermomix.com.au/TM5LoyaltyOffer.
Registration will commence on 19 September, 2018.
A Customer who registers their interest at thermomix.com.au/TM5LoyaltyOffer is not guaranteed to receive, or be eligible for, the Offer.
If TMA determines that a Customer is eligible for the Offer, it will notify that Customer.
A Customer may only trade in one Thermomix appliance per new Thermomix TM5 purchase.
For the avoidance of doubt, and by way of example, a Customer may not trade in their Thermomix TM21 and Thermomix TM31 in order to have the purchase price of the new Thermomix TM5 reduced by $1,000. A Customer is only entitled to a single discount on the new Thermomix TM5 purchase price, regardless of whether two or more older units are traded in.
A Customer may trade in multiple appliances for the same number of new appliances, at the relevant price stated above.
The new Thermomix TM5 will be supplied with, and subject to, all standard terms and conditions of supply including the manufacturer and statutory warranties, as well as standard instruction manual and safety warnings which should be read and observed when using the Thermomix TM5. You may elect to have an in-home demonstration following delivery (where possible).
This Offer is not exchangeable, transferrable, or redeemable for other products or services or cash.
By trading in your Thermomix TM21, Thermomix TM31, or Thermomix TM5, you confirm that you are the sole owner of that appliance, you have the right to sell or dispose of that appliance to any third party and it is free and clear of all security interests, liens and other encumbrances (including but not limited to, any security interest as defined in the Personal Property Securities Act 2009 (Cth)).
This Offer cannot be used in conjunction with any other offer or promotion.
The terms of this Offer will prevail to the extent of any inconsistency with our standard terms and conditions of supply.
Notice: Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
The Offer is separate, and in addition to, your rights under the Australian Consumer Law.
We make no representation that your consumer rights are limited to those within the Offer.